Privacy policy

Privacy Policy

At The American Hawk, we care about your privacy just as much as we care about making a great jacket. This page explains exactly how we collect, use, and protect your personal information when you shop on our website or send us a message.

Our website is powered by Shopify, which helps us keep our store and your data safe.

1. The Info We Collect

We only ask for details that help us give you a smooth, easy shopping experience:

  • Contact Details: Your name, email address, phone number, and shipping address so we can mail your jacket to you.

  • Payment Info: Your credit card details are safely handled by secure payment systems, so your money stays safe.

  • Account Info: Your username, password, and shopping preferences.

  • Shopping Activity: The items you look at, add to your cart, or put on your wishlist.

  • Tech Info: Your IP address and device type, so our website loads perfectly on your phone or computer.

2. How We Use Your Info

We use your data for everyday business reasons to keep things running smoothly:

  • Shipping Your Orders: To process your payment, pack your jacket, and handle easy returns.

  • Helping You out: To answer your customer support questions and fix any order issues.

  • Style Updates: To send you emails about new collection drops or sales (you can opt out of these emails at any time with one click).

  • Staying Secure: To protect our website and your account from online scams or fraud.

3. Sharing Your Info

We do not sell your personal data to strangers. We only share it with trusted partners who help us run our shop:

  • Shopify: The platform that hosts our website.

  • The Couriers: Delivery companies (like DHL or FedEx), so they can physically bring the package to your door.

  • Legal Reasons: Only if the law strictly requires us to do so to protect our rights.

4. Your Choices & Rights

No matter where you live, you have total control over your information. You can contact us at any time to:

  • See a copy of the info we have about you.

  • Fix any wrong details (like a typo in your address).

  • Delete your information completely from our system.

  • Stop tracking or promotional cookies.

5. Keeping it Safe

Even though nothing on the internet is 100% unbreakable, we use strong security tools to protect your data. We only keep your information for as long as we need it to manage your account or follow tax laws.

Got Questions? Contact Us!

If you have any questions about your privacy or want us to delete your info, contact us directly:

  • Company Registered: The Urban Hawk LLC

  • Website Name: The American Hawk

  • Website Link: https://theamericanhawk.com/

  • Phone: +1 5123555767 

  • Email: support@theamericanhawk.com 

  • Address: The American Hawk, 5900 Balcones Dr # 18979, Austin, TX 78731, United States